Shipping policy
Orders are processed within 1–3 business days.
Orders placed after 2 PM (UK time) will be processed the next business day.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Estimated delivery times:
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UK: 2–5 business days
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International: 5–10 business days (may vary by destination)
We carefully package all orders to ensure they arrive safely.
If your order arrives damaged or there is an issue with delivery, please contact us and we will be happy to assist you.
Please keep all original packaging until the issue is resolved.
If you have any questions or need further assistance, please contact us at
📧 hello@luxbyx.com